Published May 15, 2018
Protect24 are proud to sponsor the Housing Heroes Awards 2018.
The North West based providers of fire protection strategies for social housing will sponsor the ‘Customer Experience Award’ at the ceremony in Manchester.
Organised jointly by the Chartered Institute of Housing and Inside Housing, the awards are one of the most prestigious ceremonies in the sector.
They will be held as part of CIH 2018, the largest and best-attended exhibition in the social housing calendar.
Protect24 Managing Director Mark Lyons, said: “We are proud to sponsor the Customer Experience Award at such a prestigious awards ceremony.
“It is always a terrific event and provides the industry with an opportunity to recognise and reward those who work tirelessly on behalf of others.
“Customer experience is crucially important to the Protect24 team, we work day-in-day-out with residents who may have understandable concerns about builders retrospectively working in their home.
“Our own customer care team spend hours ahead of any work reassuring and communicating with residents and are then on hand during and after work is completed and so it seemed fitting for us to sponsor the Customer Experience Award.”
The 2018 Housing Heroes Awards were designed to specifically recognise the people that help housing organisations do the vital work they do.
Fifteen categories including ‘Frontline Team Of The Year’, ‘Central Service Team Of The Year’ and the ‘Customer Experience Award’ designed to recognise truly top class customer service.
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